Privacy Policy

Effective Date: February 20, 2026

Last Updated: February 20, 2026

1. Introduction

Welcome to FlydayFellows.com (“Flyday,” “we,” “us,” or “our”). Flyday is a social flight tracking platform operated by Deep Interaction Lab Inc. (“Deep Interaction Lab”), a corporation incorporated in the Province of Ontario, Canada. Flyday connects travelers with fellow passengers for real-time flight updates and community engagement. We also develop a practice tool designed to help users gradually manage fear of flying.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at flydayfellows.com and use our services (collectively, the “Service”). Please read this policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

If you have questions about this Privacy Policy, you may contact us at flydayfellows+privacy@deepinteractionlab.com.

2. Information We Collect
2.1 Information You Provide Directly

We collect information that you voluntarily provide when you use our Service:

  • Account Information: When you create an account, we collect your email address. You may also provide additional profile information, such as a display name and avatar.
  • Flight Information: When you submit a flight tracking request, we collect details such as your flight number, flight date, and airports. You may also include optional notes.
  • Waitlist & Screening Information: If you join a waitlist or respond to a survey, we may collect your email address, name, and responses to screening or feedback questions.
  • Messages & Reactions: If you interact with the community (e.g., sending messages or reactions), we collect the content of those interactions.
  • Lead Forms & Bookings: If you submit a form or book a meeting through a third-party advertising platform (such as Meta/Facebook or LinkedIn), we may receive information you provide on that platform, such as your name, email address, and any responses you include. This data is subject to both our Privacy Policy and the platform's own privacy policy.
2.2 Information Collected Automatically

When you access our Service, certain information is collected automatically:

  • Usage & Analytics Data: We use analytics tools, including Google Analytics, to collect information about how you interact with the Service, such as pages viewed, features used, and general engagement metrics.
  • Device & Browser Information: We may collect your browser type, device type, operating system, and screen resolution through our analytics tools.
  • Referral Information: We collect information about how you arrived at our Service (e.g., referring website, campaign) to understand how users find us.
  • Cookies & Session Data: We use cookies to maintain your session and to associate activity before you create an account. See Section 4 for more details.
2.3 Information from Third Parties

We do not purchase data from third-party data brokers. However:

  • Analytics services (such as Google Analytics) may associate your visit with aggregated demographic or interest data based on your broader browsing activity.
  • Advertising platforms (such as Meta/Facebook and LinkedIn) may provide us with information about actions you take after viewing or interacting with our ads, including form submissions, conversions, and audience segment data.
3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and operate the Service: To create and manage your account, process flight tracking requests, deliver notifications, and facilitate community interactions.
  • Communicate with you: To send sign-in emails, waitlist confirmations, flight status notifications, and important service updates.
  • Improve our Service: To analyze usage patterns, understand feature adoption, diagnose technical issues, and develop new features.
  • Marketing and advertising: To understand how users discover Flyday, measure ad performance, build audience segments, and deliver relevant advertising on platforms such as Meta/Facebook, LinkedIn, and Reddit.
  • Safety and security: To detect and prevent fraud, abuse, or unauthorized access to accounts and data.
4. Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential Cookies: Required to keep you signed in and maintain your session.
  • Analytics Cookies: Used by Google Analytics to help us understand how visitors use the Service.
  • Advertising & Tracking Cookies: Advertising platforms (such as Meta/Facebook, LinkedIn, and Reddit) may use cookies, pixels, or similar technologies to measure ad performance and track conversions.
4.1 Third-Party Services

We use third-party analytics and advertising services that may collect data about your interactions with the Service and our ads. These services include:

4.2 Your Cookie Choices & Ad Opt-Outs

Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse cookies or delete cookies that have already been set. Please note that disabling cookies may limit your ability to use certain features of the Service (e.g., staying signed in).

You can also opt out of targeted advertising from specific platforms:

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service Providers: We use trusted third-party service providers for cloud hosting, email delivery, and analytics. These providers process data on our behalf and are contractually obligated to protect your information.
  • Advertising Platforms: We share limited data with advertising platforms (such as Meta/Facebook, LinkedIn, and Reddit) for the purpose of measuring ad performance and tracking conversions. When you submit a lead form or book a meeting through these platforms, the data you provide is processed according to both our Privacy Policy and the respective platform's privacy policy.
  • Community Features: Your display name, avatar, and in-app activity (such as messages, reactions, and flight tracking activity) may be visible to other authenticated users of the Service as part of the community experience. Your email address is never displayed publicly.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Storage and Security
  • Where We Store Data: Your data is stored on secure cloud servers located in the United States.
  • Encryption: Data is encrypted in transit (TLS/HTTPS) and at rest using industry-standard encryption.
  • Passwordless Authentication: We use a passwordless sign-in method — we never store passwords.
  • Access Controls: Internal access to user data is restricted to authorized personnel only.

While we implement commercially reasonable security measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

7. Data Retention
  • Account Data: We retain your account information for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
  • Flight Tracking Data: Flight request data is retained for the duration of your account to support your flight history and community features.
  • Waitlist Data: Waitlist and screening data is retained until the product launches or you request removal, whichever comes first.
  • Analytics Data: Google Analytics data is retained in accordance with Google's data retention settings (typically 14 months for user-level data).
  • Logs: Server logs may be retained for up to 90 days for debugging and security purposes.
8. Your Rights and Choices
8.1 Rights Under Canadian Privacy Law (PIPEDA)

As a Canadian organization, we are subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Withdraw Consent: Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
  • File a Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
8.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to Know: You may request the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request that we delete your personal information.
  • Right to Opt-Out of Sale: We do not sell your personal information. No opt-out is necessary.
  • Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
8.3 Additional Rights

Depending on your location, you may also have the following rights:

  • Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
  • Notification Preferences: You can manage your email notification preferences (flight reminders, tracker updates, new messages, etc.) from your Settings page within the app.

To exercise any of these rights, please contact us at flydayfellows+privacy@deepinteractionlab.com. We will respond to your request within 30 days.

9. Children's Privacy

The Service is not intended for children under the age of 13 (or 16 in jurisdictions where applicable). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the applicable age, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at flydayfellows+privacy@deepinteractionlab.com.

10. Cross-Border Data Transfers

Deep Interaction Lab Inc. is headquartered in Ontario, Canada. However, your data is stored and processed on servers located in the United States. By using the Service, you acknowledge and consent to the transfer of your personal information from Canada (or your country of residence) to the United States.

We take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable Canadian privacy law (PIPEDA), regardless of where it is processed. Our third-party service providers are contractually required to safeguard your information.

11. Third-Party Links

The Service may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

  • Update the “Last Updated” date at the top of this page
  • Notify you via email or through a prominent notice on the Service, where appropriate

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Deep Interaction Lab Inc.

Ontario, Canada

Email: flydayfellows+privacy@deepinteractionlab.com

Website: flydayfellows.com

© 2026 Deep Interaction Lab Inc. All rights reserved.